Privacy Policy

1. Data Controller

The data controller for personal data collected through this website and in connection with our services is Lalang Counsel, with offices at 138 Market Street, #32-02, CapitaGreen, Singapore 048946. We are responsible for the collection, use, and protection of your personal data in accordance with the Personal Data Protection Act 2012 (Singapore) (PDPA).

2. Personal Data We Collect

We may collect the following categories of personal data:

• Identity data: Full name, date of birth (where relevant to the matter), NRIC or passport number (where required for legal documentation)
• Contact data: Email address, telephone number, residential or correspondence address
• Matter-related data: Family circumstances, financial information, and personal instructions provided for the purpose of will drafting, trust formation, or LPA preparation
• Technical data: IP address, browser type, and anonymised usage data collected via cookies when you visit our website

We collect personal data when you contact us via the enquiry form, by telephone or email, or in the course of an engagement with our practice.

3. Legal Basis and Purpose of Processing

We process personal data on the following bases:

• Consent: Where you have submitted an enquiry form or voluntarily provided contact details to us
• Contract: Where processing is necessary to perform our legal services under an engagement agreement
• Legal obligation: Where we are required by law to retain or produce certain data
• Legitimate interests: For maintaining our practice records and improving the quality of our services

Personal data is used to: respond to your enquiries, provide the legal services you have engaged us for, prepare legal documents on your behalf, and comply with our regulatory and professional obligations as a law practice in Singapore.

4. Data Retention

We retain client matter files for a minimum of seven years following the completion of a matter, in accordance with the Legal Profession (Professional Conduct) Rules and general limitation periods under Singapore law. Enquiry data from individuals who do not proceed to engagement is retained for no longer than twelve months. Technical usage data is retained for no longer than twenty-four months.

5. Data Sharing

We do not sell or otherwise transfer personal data to third parties for marketing purposes. We may share personal data with:

• Regulatory bodies where required by law (e.g. the Law Society of Singapore or the Office of the Public Guardian)
• Court authorities where required in the course of a matter
• Our IT service providers, who are bound by confidentiality and data protection obligations
• Other parties where you have provided explicit consent

All personal data remains within Singapore unless an international transfer is expressly required by the nature of the matter and authorised by you.

6. Data Protection Measures

We take reasonable and appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• Encrypted storage for digital client files
• Access controls limiting data access to practitioners directly involved in the matter
• Physical security measures for paper-based files
• Regular review of data security practices

In the event of a data breach that is likely to result in significant harm, we will notify affected individuals and the Personal Data Protection Commission in accordance with our obligations under the PDPA.

7. Cookies

Our website uses cookies to support basic functionality and to understand how the site is used. You may manage your cookie preferences via our Cookie Policy page. Essential cookies required for the site to function cannot be disabled. Optional analytics and preference cookies may be accepted or declined.

8. Your Rights

Under the PDPA, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Withdraw consent to the processing of your personal data (where processing is based on consent)
• Request that we cease using your data for direct marketing purposes
• Lodge a complaint with the Personal Data Protection Commission of Singapore

To exercise any of these rights, please contact us at [email protected]. We will respond within thirty days of receipt of a valid request.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

10. Children's Privacy

Our services are directed at individuals aged eighteen and above. We do not knowingly collect personal data from anyone under the age of eighteen. If you believe that a minor's data has been submitted to us without appropriate authority, please contact us at [email protected].

11. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be indicated by an updated "Last Updated" date at the top of this page. Continued use of our website or services after a change constitutes acceptance of the updated policy.

12. Contact for Data Matters

For any questions relating to this Privacy Policy or our data handling practices, please contact our data protection contact at:

[email protected]

Lalang Counsel
138 Market Street, #32-02
CapitaGreen, Singapore 048946